Remote Support
If you have TeamViewer installed on
your PC simply telephone 07442 491921and give us your
TeamViewer ID and Password.
If you don't have TeamViewer you
can download free by clicking on the button below.
Simply click on the above button and follow the on-screen
instructions. Please telephone to let us know you are
trying to connect.
Our technician will then take control
of your PC and attempt to resolve your problem
Out of hours support...
We can configure your PC to allow
us to to remotely access your PC when you are not using it,
possibly when you have finished for the day. Contact
us for more information.
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PC TechnicalSupport for Small Business
and Home Users
We specialise in developing custom designed Access databases
for businesses. Access is a brilliant piece of software for managing customer records, stock records, staff time keeping and pretty well any other business process.
It is ideal for standalone PCs or small networks, but is not
suitable for large networks of more than 15 users.
The great thing about Access is that it enables you to develop a system to suite your business, rather than you managing the business to suite the requirements of an 'off the shelf' package.
We have designed a wide range of
applications for different business sectors over the twenty
years we have been operating. Including:-
Auctioneers Back Office Software (AIMS)
Custom Timeclock Management
Stock Control
Customer Relationship Management (CRM) Systems
Production Management
Tender/Purchase Order Management
Clients include:-
A&P Group (Cluster Support), Falmouth
Cammell Laird, Birkenhead
Gordano Support Group Ltd, Clevedon
Hamilton Auction Market
Sportingold Auctions
PC support Services
throughout the Lizard Peninsular, Cornwall
Note: Owing to disability we are no longer able to provide on-site
support. However we can still provide some remote
and telephone
based technical support.
If you have software related problems we can often
resolve them in our workshop. Please drop your PC
into us at Ruan Minor so we can check it out in our workshop. Give us a ring
and we can discuss options.
We can also help with virus infections, and
general security advice, Install software or
reinstall Windows etc.
If you need On-site support then an alternative is
https://www.it-ology.uk covering the
Lizard and Helston area. Tel:
07538 552861 |
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PC Security
A major part of our work these days
is protecting clients from viruses or computer scams.
We offer a complete virus removal service, which includes
installing some of the most effective antivirus and
anti-malware software.
We recommend Norton Security as your main line of defence, with Malwarebytes as
a second line of defence. Good alternatives are
Bullguard and Bitdefender. Norton is now supplied free of
charge as part of the BT Internet package. Some of the
banks now offer free security software as part of their
accounts.
PLEASE NOTE! We are
no longer able to provide ON-SITE PC technical support to
clients in North Somerset or Bristol. We suggest you
contact the following companies for support:-
If you are a DOMESTIC client
please contact either:-
TEK HUT on the Clevedon
Road, Nailsea Tel: 01275 855506
Or
RICHARD BURDEN AT NEXCEN, Tel: 01454
299882.
If you are a BUSINESS client
and need on-site support please contact DAVE BARNET AT REACTIVE -
07768 822334.
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