Remote Support... 
 
Using powerful Internet based software we can remotely control your PC just as if we were sitting at it.  It is quick, simple and enables us to solve a wide variety of software related problems.   

If you have TeamViewer installed you can simply ring 07442 491921 and give us your TeamViewer ID and Password  
You can download TeamViewer free of charge from here
 

Costs...

One Off Support Session at £17.50 + VAT per 15 mins - min charge (£17.50 + VAT)

 

The benefits...

We can check your system quickly, often while you are on the telephone, and resolve many software related problems immediately.  We can also do basic PC Health Checks on-line, which can work out cheaper than an on-site visit. It may help diagnose hardware faults (providing we can log on, obviously)
 

The Limitations...
 
You have to be on Broadband (and get a reasonable speed).  We have to be able to connect to your PC via the Internet. If there is a hardware fault or an Internet connection problem we will have to arrange an on-site call, as normal.  

Depending on the problem you may have to be sat at the PC to put CD Rom (e.g. Windows CD) in the CD Rom drive etc., although much of the work can be done unattended.

If you have a virus, or similar, then repairs are often better carried on in our workshop where we have access to a wide range of tools.

PLEASE NOTE:  We no longer user LogMeIn Rescue